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3 Projects are Waiting for Your Support to Continue

Loofae Labs

POLICIES

Shipping & Delivery

Back the idea here. Order on Amazon. Follow the delivery there.

1. A reservation does not start a shipment

Your $1 reservation records support and the project’s early-bird opportunity. It does not create an Amazon order, reserve a delivery slot, or start a shipping countdown. The project must meet its 100-supporter threshold and complete the work needed for launch.

2. Development time and delivery time are different

Project timelines estimate when a product may be ready for shipment. LockPower Infinity’s published target is around one month after reaching its goal to arrange shipment. This is an estimate, not a promise that the product will arrive one month after your reservation.

Testing, manufacturing, and inventory preparation can affect launch readiness. Once you place an Amazon order, Amazon provides a separate delivery estimate for your address.

3. Fulfillment by Amazon

Product orders are placed on Amazon and fulfilled through Fulfillment by Amazon (FBA) after launch. Amazon stores the inventory and handles picking, packing, shipping, and fulfillment-related customer service and returns. Check the seller and fulfillment details on the listing before ordering.

4. Destinations, shipping charges, and Prime

Availability for your address, shipping options, charges, and delivery estimates are shown by Amazon. FBA does not mean every destination is supported or that every order qualifies for free or two-day delivery. Prime benefits apply only where Amazon shows that your item and order qualify.

If the listing cannot ship to your address, contact Loofae before making a reservation or purchasing. Do not assume international delivery or import charges are included.

5. Tracking and address changes

After placing your product order, open Amazon Your Orders for the delivery estimate and tracking when available. Confirm your address in Amazon before ordering. Changes or cancellation requests must be made through the options Amazon provides and may no longer be possible once fulfillment has progressed.

6. Late, missing, or damaged deliveries

Use the help options for the relevant Amazon order so the delivery can be investigated. Loofae can help with product questions, but your Amazon order is the source for tracking and delivery support. See Returns & Refunds for return guidance.